At Banana Tree Organic Salon & Spa, your privacy matters. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us online, by phone, or in person.

Information We Collect

We may collect personal information you voluntarily provide, including:

Name

Email address

Phone number

Birth date

Service history

Personal preferences

We may also ask about allergies, skin sensitivities, or hair/scalp conditions to tailor services appropriately.

How We Use Your Information

We use your information to:

Schedule and confirm appointments

Deliver personalized services

Process payments securely

Send occasional promotional messages (only if you have opted in)

Information Sharing

We do not sell, share, or rent your personal information to third parties for any reason.

We may use secure third-party platforms (e.g., booking software, payment processors) only to provide the services you have requested. These platforms are contractually obligated to protect your data and use it only for intended purposes.

SMS & Email Communication

By opting in to receive messages from Banana Tree Organic Salon & Spa, you consent to receive appointment confirmations, service updates, and promotional offers via SMS or email.

Message frequency variesMessage and data rates may applyYou can opt out at any time by replying “STOP” to any text messageor clicking “unsubscribe” in any email.

Cookies & Analytics

We use cookies and third-party tools (e.g., Google Analytics, Facebook Pixel) to improve your browsing experience. These tools may collect non-personal data such as device type, browser, and general location.

Data Security

Your personal information is stored on encrypted servers and protected through secure access controls.

Your Rights

You may request to access, correct, or delete your personal data at any time.

To make a request:

Call us at 423-600-5673

Use our Contact Form: bananatreesalon.com/contact

Children's Privacy

We do not knowingly collect information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on our website without additional notice.